Why is the customer not receiving any emails?

An email can be bounced, blocked, or seen as spam. A customer also may have unsubscribed from your emails. There can be several reasons for an email to bounce, such as a non-existent or blocked email address, or a server error. Read more about reasons for emails to bounce here.

All FAQ's

  • Why is the customer not receiving any emails?
  • Why can't I see a channel or online behavior when viewing a lead?
  • How can I automatically give new leads a certain status?
  • What are labels and how do I create them?
  • How can I schedule automatic emailings to a selection of leads?
  • How can I automatically send an email to a new lead?
  • What are email profiles?

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